Frequently Asked Questions
Everything you need to know about finding your perfect scent.
Are your fragrances authentic?
Yes, every product sold at Fragrance Outlet is 100% authentic. We source directly from authorized distributors and reputable manufacturers to ensure you receive genuine designer and niche perfumes.
What is the difference between EDP and EDT?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), leading to a longer-lasting scent. Eau de Toilette (EDT) has a lower concentration (5-15%) and is generally lighter and more suitable for daily wear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your fragrance sooner.
What is your return policy for opened perfumes?
Due to health and safety regulations, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.
How should I store my perfume to keep it fresh?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in the bathroom, as temperature fluctuations can break down the fragrance oils.
Do you offer international shipping?
Currently, we only ship within the United States and Canada due to international regulations regarding the transport of alcohol-based liquids.